Privacy policy

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from Pleat Atelier.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect information including:

Your name.
Shipping and billing address.
Email address.
Phone number.
Payment information processed through our secure payment providers.
Order details.
Technical information such as your IP address, browser type, device information, and website usage.

How We Use Your Information

We use your information only for legitimate business purposes, including:

Processing and delivering your orders.
Providing customer support.
Responding to your questions or requests.
Sending order confirmations, shipping updates, and service-related communications.
Improving our website, products, and customer experience.
Detecting fraud, preventing unauthorized transactions, and maintaining website security.
Meeting applicable legal and regulatory requirements.

We only collect information that is reasonably necessary to provide our products and services.

Information Sharing

We do not sell your personal information to third parties.

We do not use your personal information for advertising or marketing purposes without your consent.

Your information may be shared only with trusted service providers when necessary to complete your order or operate our business, such as payment processors, shipping carriers, website hosting providers, or other service partners performing services on our behalf.

Data Security

Our website is protected by an SSL (Secure Sockets Layer) certificate, which encrypts data transmitted between your device and our website to help protect your personal information during transmission.

We also take reasonable administrative, technical, and organizational measures to safeguard the information we collect. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to remember your preferences, improve website functionality, analyze website traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings at any time.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

To submit a privacy-related request, please contact us using the information provided below.

Third-Party Services

Our website may include links to third-party websites or use third-party services for payments, shipping, or analytics. Those services maintain their own privacy practices, and we encourage you to review their policies separately.

Applicable Law

This Privacy Policy is governed by the applicable laws of the United States. Any matters relating to the collection, use, or protection of personal information through this website shall be interpreted in accordance with applicable U.S. laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website services. Any updates will be posted on this page with the revised version.