Terms of service

Welcome to Pleat Atelier. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use this website.

2. Eligibility

You must have the legal capacity to enter into a binding agreement under the laws applicable to your place of residence to use this website and place an order.

3. Website Use

You agree to use this website only for lawful purposes. You may not use the website in any way that interferes with its normal operation or infringes upon the rights of others.

4. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Product Information

We make reasonable efforts to present product descriptions, images, sizes, and colors accurately. However, slight variations may occur due to screen settings, lighting, or manufacturing differences.

6. Product Availability

Product availability may change without notice. If an item becomes unavailable after an order is placed, we will notify you and arrange an appropriate resolution.

7. Pricing

All prices displayed on the website are listed in U.S. Dollars unless otherwise stated. We reserve the right to update prices or correct pricing errors at any time before an order is accepted.

8. Order Acceptance

Submitting an order does not guarantee acceptance. We reserve the right to decline or cancel an order when necessary, including but not limited to payment verification issues, inventory shortages, pricing errors, or suspected fraudulent activity.

9. Payment

Payment must be successfully authorized before an order can be processed. Orders with unsuccessful or declined payments will not be shipped.

10. Shipping

Shipping times shown on our website are estimated only. Delivery may be affected by carrier operations, weather conditions, holidays, or other circumstances beyond our control.

11. Returns and Exchanges

Returns and exchanges are handled according to our Refund Policy. Customers should review that policy before making a purchase.

12. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible. Once an order has entered processing or has been shipped, cancellation may no longer be available.

13. Customer Responsibilities

Customers are responsible for providing accurate shipping, billing, and contact information. We are not responsible for delays or delivery issues caused by incorrect information provided during checkout.

14. Intellectual Property

All content on this website, including text, photographs, graphics, logos, layouts, and other materials, is owned by or licensed to Pleat Atelier and is protected by applicable intellectual property laws. Unauthorized copying, distribution, or commercial use is prohibited.

15. Prohibited Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to the website or its systems.
Introduce malicious software or harmful code.
Interfere with the operation or security of the website.
Copy, reproduce, or exploit website content without permission.

16. User Content

If you submit reviews, comments, or other content, you confirm that the content is accurate, lawful, and does not infringe upon the rights of others.

We reserve the right to remove content that violates these Terms or applicable law.

17. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

18. Third-Party Services

Our website may rely on third-party providers for payment processing, shipping, website hosting, analytics, or other operational services. These providers operate under their own terms and privacy practices.

19. Disclaimer

This website and its contents are provided on an "as available" basis. While we make reasonable efforts to maintain accurate information, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

20. Limitation of Liability

To the extent permitted by applicable law, Pleat Atelier shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website, products purchased through it, or any inability to access the website.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

21. Force Majeure

We are not responsible for delays or failure to perform our obligations when caused by events beyond our reasonable control, including natural disasters, severe weather, labor disputes, transportation interruptions, government actions, or other unforeseen events.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website operations. The latest version will always be available on this page.

23. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.